Can I use this app to transfer messages/calls from my old phone? If so, how?
We’ve created an in-depth list of how to transfer messages from different phones and devices.
I’m getting an error when trying to backup or restore, how do I get it working?
Notes: New power saving features in Android Marshmallow can prevent certain tasks from running if your phone has been sitting idle for a while. If you think this may be …
I am getting an error like “No write access to file://sdcard/smsbackuprestore/(nameoffile).xml” during backup. What’s going on?
The app is not able to create the backup file. Possible reasons are: SD card is not available SD card is corrupted, or is out of space
Why is the scheduled backup not making any backups for me?
When Scheduled Backups are enabled, the app displays a notification after each successful backup with information about how many messages / call logs were backed up and failed. If you …
How can I see my backup files in an easy to understand format?
The app itself has a built-in viewer that can be used to the contents of the backup file. This can be accessed using Menu > View backups. To view the …
What is Archive mode?
“Archive Mode” is this app’s way of incrementally adding new messages to an existing backup file and can be enabled from the preferences. Here’s how it works: Whenever the app …
What is that number (the date field) in the backup file?
The date is backed up in the same format as it’s stored on the phone; it’s the Java date representation (including millisecond) of the time when the message was sent/received …
What type of file is created for the backup?
Backups are stored in XML format.
How do I access the backup files?
You can View and Search the backup files directly from the app from the main screen. When Restoring or Viewing your backup(s), you have the option to Use System Browser to look …
Where is the backup stored?
On initial setup, the app prompts to select the desired locations for the backups. The locations currently supported are Google Drive, Dropbox, OneDrive and local storage on the phone. If …