How can I see my backup files in an easy to understand format?
The app itself has a built-in viewer that can be used to the contents of the backup file. This can be accessed using Menu > View backups. To view the …
What is Archive mode?
“Archive Mode” is this app’s way of incrementally adding new messages to an existing backup file and can be enabled from the preferences. Here’s how it works: Whenever the app …
What is that number (the date field) in the backup file?
The date is backed up in the same format as it’s stored on the phone; it’s the Java date representation (including millisecond) of the time when the message was sent/received …
What type of file is created for the backup?
Backups are stored in XML format.
How do I access the backup files?
You can View and Search the backup files directly from the app from the main screen. When Restoring or Viewing your backup(s), you have the option to Use System Browser to look …
Where is the backup stored?
On initial setup, the app prompts to select the desired locations for the backups. The locations currently supported are Google Drive, Dropbox, OneDrive and local storage on the phone. If …
Can I schedule backups automatically?
Yes, you can enable scheduled backups which automatically back up your messages and/or calls at specified intervals. This setting can be found in Preferences, and also when you create a …
Why is the app not showing all text in my language?
Our translations come from volunteer users of our app! As such, there may be incomplete or incorrect translations. Any strings that are not translated will appear in English. Translations are …
How do I reset my password?
Currently, the only way to reset the password is to uninstall and re-install the app. This will not remove your backups, however you will need to set up the app preferences again.
What permissions does the app require, and why?
Here’s the list of permissions needed and some explanation: Accounts: To connect Google Drive and Dropbox, and for email setup Phone calls: To backup and restore call logs Messages: To …