Why is the app not showing all text in my language?
Our translations come from volunteer users of our app! As such, there may be incomplete or incorrect translations. Any strings that are not translated will appear in English. Translations are …
How do I reset my password?
Currently, the only way to reset the password is to uninstall and re-install the app. This will not remove your backups, however you will need to set up the app preferences again.
What permissions does the app require, and why?
Here’s the list of permissions needed and some explanation: Accounts: To connect Google Drive and Dropbox, and for email setup Phone calls: To backup and restore call logs Messages: To …
What kind of information is collected/stored by this app?
Please see our Privacy Policy
I need to factory reset my phone, how do I make sure that I can get my messages back?
On some phones, a factory reset can delete everything on the phone’s memory and storage area, including SD Cards. To make sure that you don’t lose the messages / calls on …
Which messaging apps does this app work with?
All messaging apps that use telephone carrier based SMS & MMS Messages and store the messages in the phone’s messaging database. It does not support apps that use the SMS …
What does this app do/what does it back up?
SMS Backup & Restore backs up SMS/MMS messages and call logs on Android phones so that they can be restored or transferred later.MMS messages include messages with pictures/music/videos and usually …