Why is full access to Google Drive not recommended?
Google is trying to reduce the risk of inadvertent access to data by making it difficult for app developers to gain full access to user’s Google Drive account. Their recommended …
Why are my backups to OneDrive failing with Unknown Error?
We’ve received multiple reports of the uploads to OneDrive failing with Unknown Errors. At this stage it appears to be a server side issue with OneDrive servers rejecting uploads from …
Can I import Google Voice messages using this app?
This app doesn’t directly support importing Google Voice messages but there are various scripts developed by users of this app that you can use to convert the Google Voice messages …
Which permissions does the app request and why?
The app needs various permissions to be able to backup and restore messages and call logs. Not all of the permissions declared are requested or required for its functioning. It …
What is the issue with app permissions on Android 11 and later?
Starting with Android 11, the phone can automatically remove permissions assigned to the app, if it hasn’t been actively used for a while. This can happen even if the app …
Which messages can this app restore?
This app can only restore messages that were backed up by it before the messages were deleted. As long as you have a backup of the messages, it can restore …
Does SMS Backup & Restore work on iOS?
iOS does not allow 3rd party apps like ours to access messages or call history. Due to this restriction, SMS Backup & Restore cannot work on iOS and thus we …
Do you have an iPhone/iOS version of this app?
We do not have an iPhone/iOS version of the app because iOS does not allow 3rd party apps like ours to access messages or call history. To transfer your messages …
How to configure the app for WebDAV?
Starting with v10.12.001, the Pro version of the app now supports WebDAV as a backup location. This is in addition to the existing support for Google Drive, Dropbox and OneDrive. …
Why is the app creating local backups even when its set to only create cloud backups?
The app always creates temporary local copies of the backups even when its set to only store them on cloud accounts. This is to ensure that there is a backup …