Why are backups using so much storage on my phone?
The app always makes a local copy of each backup, even when it is set to back up only to a cloud account. This means a backup is still available …
Can I request deletion of my personal data from your app and servers?
SMS Backup & Restore does not send your personal data — including your messages, phone numbers, or call logs — to SyncTech or any third-party servers. All backups are stored …
Why is the authentication with Google Drive failing for me?
One of the main reasons of failure to authenticate with Google Drive is because you’ve previously allowed the app to have full access to Google Drive and are trying to …
Why is Google giving me warning about unverified app?
Google is trying to reduce the risk of inadvertent access to data by making it difficult for app developers to gain full access to user’s Google Drive account. Their recommended …
Why is the app duplicating messages in the backups on my Samsung phone?
It appears that a recent update to the phone software on Samsung phones (most likely as part of deprecating Samsung’s Messages app), the RCS messages are being stored as normal …
Why is the app not showing my backup files and folders from Google Drive?
Due to the new restrictions being imposed by Google on accessing files from Google Drive, the app now defaults to limited access on Google Drive. This means that it can …
Why is full access to Google Drive not recommended?
Google is trying to reduce the risk of inadvertent access to data by making it difficult for app developers to gain full access to user’s Google Drive account. Their recommended …
Can I import Google Voice messages using this app?
This app doesn’t directly support importing Google Voice messages but there are various scripts developed by users of this app that you can use to convert the Google Voice messages …
Which permissions does the app request and why?
The app needs various permissions to be able to backup and restore messages and call logs. Not all of the permissions declared are requested or required for its functioning. It …
What is the issue with app permissions on Android 11 and later?
Starting with Android 11, the phone can automatically remove permissions assigned to the app, if it hasn’t been actively used for a while. This can happen even if the app …